As an alternative mode of dispute resolution, mediation offers both a cost-effective and amicable solution compared to traditional litigation or arbitration. By encouraging open dialogue, mediation enables parties to arrive at mutually agreeable solutions while avoiding the hostility often associated with courtroom battles. 

Mediation has long been an integral part of dispute resolution in India. Since time immemorial, individuals have relied on mediation to settle both private and community disputes. Disputing parties would typically approach a senior member of the family or society to mediate conflicts at a community level. In villages, mediation was commonly conducted by elders or gram panchayats.